Umite Chef
The questions our inbox sees most, answered in one place.
Yes — every silicone head is food-grade and BPA-free, with a stainless steel core molded inside in one piece, so there are no seams or joints in contact with food. New silicone can carry a faint factory smell; a half-hour soak and a few hours in open air clears it before first use.
The silicone heads are rated to 446°F / 230°C — enough for searing and deep-frying. They should not rest against a bare flame or an empty preheating pan, which run hotter than any food does.
Cast iron under a food-grade enamel glaze, oven-safe to 500°F and happy on gas, electric, ceramic and induction. The one rule: let it cool on its own before washing — hot enamel meeting cold water is how coatings crack.
Stainless steel bowls, baking sheets, flatware and steel-handled utensils — yes. Wooden handles and the bowl lids prefer a quick hand wash: the dishwasher dries out wood and can warp lids. Dry steel promptly to keep water spots away.
Warm water, a soft sponge, and patience instead of steel wool. The glaze releases most residue on its own once the pot has cooled.
At our trusted retail partners. Every Shop Now button takes you to the partner store where checkout, payment and delivery are handled — this site is the official catalog, not the till.
That depends on the partner store, but the majors are covered everywhere: Visa, Mastercard and American Express, and most partners also take PayPal and Apple Pay. The exact list appears at the partner checkout.
Yes — through the order page of the partner store where you bought, while the order is still being packed. Not sure where to click? Email support@umitechef.pages.dev and we will point you to the right place.
Most partner deliveries land in 3–7 business days, with faster options shown at the partner checkout. How it works is on the Shipping & Delivery page; returns are covered on Returns & Exchanges.
